Software Upgrade, Maintenance and Support Scheme

Upgrade Maintainance and Support LogoOur programs are constantly being updated either to include additional facilities, fix bugs, simplify confusing areas or simply to accommodate regulation changes or new inspection certificates or new operating systems.

All programs may be updated online at any time of the day or night, allowing you to update to the latest minor version (e.g. version 2.1.3 to version 2.2.6 ). This facility will not however allow updates across major versions (e.g. version 2.1.3 to version 3.1.1 ), and only applies to customers who are on any license scheme or customers who have brought the program within the last year or have a current Upgrade, Maintenance and Support subscription.

With Upgrade, Maintenance and Support from Castline Systems you receive the following:

  • Full telephone and email support during offic hours (9.00 a.m. to 5.00 p.m. Monday to Friday).
  • Automatic access to new software versions
  • Free Internet updates
  • Optional Quarterly CD Updates (25 + vat)

1 years upgrade, maintainance and support is included with every new software purchase, to renew and existing subscription, please visit the Customer Area of this site.